At Mercury HR we are delighted to offer this service to anyone who wishes to fine-tune skills you already have or to pick up new techniques.

We know that everyone learns differently, no more so than our Course Instructors whos teaching methods will ensure that everyone feels at ease and most importantly understands the subject.

 Refreshments will be provided throughout the course.

Please find below our Course Schedule, under the schedule is the booking system in which you can reserve your place.



Vision, Energy and Passion to Serve – 19th of November – 09:30-15:00

Working lunch included. 

A customer focus role puts customers at the top of your priorities list, regardless of whether these are internal or external customers.  This is the core concept in this high energy workshop. Participants will become more flexible and inspirational communicators able to engage customers and to deliver world-class customer care with energy and commitment.