At Mercury HR we are delighted to offer this service to anyone who wishes to fine-tune skills you already have or to pick up new techniques.
We know that everyone learns differently, no more so than our Course Instructors whos teaching methods will ensure that everyone feels at ease and most importantly understands the subject.
Refreshments will be provided throughout the course.
Please find below our Course Schedule, under the schedule is the booking system in which you can reserve your place.
Disciplinary vs Capability- 17th September- 09:30-12:30
This highly interactive workshop unfolds the difference between the process of addressing the ability to perform the role and conduct within the role and when to use which.
Lead, Motivate and Inspire- 19th September – 09:30-12:30
This training workshop will empower you as a leader in bringing out the best in yourself and others by exploring the most critical leadership success factors of strong leadership that will help you bring your people together, motivate, energize and inspire.
Vision, Energy and Passion to Serve- 25th September – 13:00-16:30
A customer focus role puts customers at the top of your priorities list, regardless of whether these are internal or external customers. This is the core concept in this high energy workshop. Participants will become more flexible and inspirational communicators able to engage customers and to deliver world-class customer care with energy and commitment.